1. Collection of Information
2. Personally Identifiable Information
We collect the personally identifiable information (“PII”) submitted by you during your Registration or in response to specific information requests explicitly presented to you.
We collect also your Internet Protocol (“IP”) address to help diagnosing problems with our server, and to administer Yesports. An IP address is a number that is assigned to your computer when you access Yesports. Your IP address is used to help identifying you during a particular session and to gather broad demographic data.
We may ask for your e-mail address during your interaction with Yesports. To purchase Vouchers, you may be requested to provide any or all of the following PII: first and last name, address, e-mail address, date of birth, telephone number and details of a payment method, such as credit card particulars or any other necessary or otherwise information enabling us to better serve you.
3. Use and Sharing of PII
All PII is retained and used by us in accordance with the Data Protection Principles and other applicable data protection laws in Hong Kong.
a. comply with any applicable laws;
b. respond to governmental enquiries (or enquiries from a legal, governmental or quasi-governmental or local authority agency or Internet protection agency of any type);
c. comply with a valid legal process or procedure; or
d. protect our rights or property, Yesports, and/or other users of Yesports.
4. Collection, Use and Sharing of Non-Personally Identifying Information
We use certain information technologies to better understand how visitors interact with Yesports. These technologies provide non-personally identifiable information (“NPII”) including but not limited to data on where visitors came from, what actions they took on Yesports and where visitors went when they left the Platforms.
We may also develop NPII concerning Yesports users, using de-identification processes to help ensuring that such information cannot reasonably be re-associated or connected with you as an individual.
We use “cookies” technology to store data in your computer and/or devices by using the functionality of your browser/application. Cookies are common to websites and online platforms as they allow the website/application publishers to do useful things, for instance, finding out whether the computer/device (and probably its user) has visited the website/application before. You can usually modify your browser to prevent the installation of our cookies but please note that if you do so, the Services (and the Platforms) may not work properly. The information stored in the cookies is used to identify you. This enables us to operate an efficient service and to track the patterns of behavior of visitors to the Platforms.
Amongst others, please note that we may email you for the following purposes:
· after Registration, notifying you of your account details;
· to send you information or Vouchers which you have asked for;
as part of the Services;
· as reminder emails about the services we offer;
as promotional emails;
· as invitations asking you to participate in surveys designed to improve Yesports; and
· to offer related services to you from us.
Please be assured that in the marketing or promotional emails we send to you, we will always provide you with an option to unsubscribe in future.
Please note that in case you provide us with a friend’s name and email address either to invite them to subscribe to Yesports or in order to purchase a service for a friend, we will use their name and email address so that we may send them an email to invite them to subscribe to Yesports and/or other promotional emails.
7. Social Media Information
Certain information you post or provide through Yesports for public posting, such as your name, profile, comments, collections and reviews, may be shared with other users and posted on publicly available portions of Yesports, including without limitation, social media applications and other public forums in which your have participated. Please be reminded that if you choose to disclose your personal information when posting comments or other information or content through Yesports, this information may become publicly available and may be collected and used by others, including people outside the Yesports community. Please also be aware that if you choose to share your Purchases, they will become publicly available on the Facebook and other websites or platforms. It is your own decision to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. We will not have any obligations with respect to any information that you post to parts of Yesports available to others, and we recommend that you use caution when giving out personal information to others through social media networks or otherwise.
8. Mobile & Location Information
In the event if you use mobile-enabled services provided by Yesports, such as any mobile applications made available by us, we may receive information about your use of our services from your mobile device while you use our applications or services. This may also include information about your location if you have enabled location-based services on your mobile device. Certain applications or services may also require addition information collection, such as information to be sent when you are not logged into Yesports for alerts services, and the terms of such collection will be identified when you subscribe to or sign up for such services or applications.
9. Security and retention
The PII which we hold will be held securely within our systems in accordance with our internal security policy and the law.
Regarding information transmitted between Yesports and/or users, we take reasonable precautions to safeguard this information. However, neither people nor security systems are foolproof. Therefore, we cannot guarantee its absolute security and we may not be able to prevent unauthorized access to such information by third parties or any inadvertent disclosure of such information during any such data transfers. Users acknowledge this risk when communicating with Yesports.
10. Transfer in Certain Circumstances
11. Customer Service
If you have any questions or concerns, please feel free to submit a ticket to [email protected]